Legal

Privacy Policy

Last updated: 11 November 2026

TECH COMPAGNIE LTD ("we"), 40 Devonshire Place, London, England, W1G 6JX, is the data controller for the personal data collected on this website. Contact: [TO COMPLETE · REQUIRED: customer service email address]. We comply with the UK GDPR and the Data Protection Act 2018, and with the EU General Data Protection Regulation (GDPR) for customers in France and the European Union.

1. Data we collect

  • Order data: name, email, phone number, delivery address, products ordered.
  • Payment data: processed directly by our payment provider; we never see or store your full card number.
  • Browsing data: pages visited, device and browser information, via cookies and similar technologies.

2. Why we use it (legal basis)

  • To process and deliver your order and handle returns (performance of the contract).
  • To keep accounting and tax records (legal obligation).
  • To prevent fraud and secure payments (legitimate interest).
  • To measure and improve our advertising (consent where required).

3. Who we share it with

  • Payment provider: a regulated payment service provider (secure card payments with 3-D Secure)
  • Delivery carriers, only the information needed to deliver your parcel.
  • Advertising: Meta Platforms (Facebook / Instagram pixel and Conversions API), to measure the effectiveness of our adverts.

Some of these providers may process data outside the UK and the EU; in that case, appropriate safeguards (such as standard contractual clauses) are used.

4. How long we keep it

Order and invoice data: 6 years (UK) / 10 years (France) for accounting purposes. Customer service messages: 3 years after the last contact. Cookies: 13 months maximum.

5. Your rights

You can ask to access, correct, delete or export your data, object to its use, or withdraw your consent at any time, by writing to [TO COMPLETE · REQUIRED: customer service email address]. You may also complain to the Information Commissioner's Office (ico.org.uk) in the UK, or to the CNIL (cnil.fr) in France.

6. Cookies

We use cookies that are needed for the website to work (basket, checkout, security) and advertising measurement cookies (Meta). You can block cookies in your browser settings.